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Privacy Policy

Effective Date: 16 July 2023

This Privacy Policy describes how we collect, use, and protect your personal data when you visit and use our directory listing website for Discover Costa Rica located at https://www.discovercostarica.net (“Website”). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Website, you consent to the terms of this Privacy Policy.

Who we are

Our Website is operated by Cean Herz Design. We are dedicated to providing a platform for directory listings and promoting businesses in Costa Rica.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you submit information through contact forms on our Website, we collect the information you provide, including your name, email address, and any additional details you provide. We collect this data to respond to your inquiries or requests for information about our services.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We may use analytics services to collect information about your use of our Website. This includes data such as your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. We use this information to analyze trends, administer the Website, track users’ movements around the site, and gather demographic information about our user base as a whole. This information is not linked to any personally identifiable information.

Who we share your data with

We do not sell, trade, or otherwise transfer your personal data to outside parties. However, we may share your information with third-party service providers who assist us in operating our Website or conducting our business, as long as those parties agree to keep this information confidential and use it only for the purposes of providing the agreed-upon services.

We may also disclose your personal data when we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights, privacy, safety, or property, or the rights, privacy, safety, or property of our users or others.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at support@discovercostarica.net

Additional information

How we protect your data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We regularly review our security procedures and consider industry best practices to ensure the safety of your information.

What data breach procedures we have in place

In the event of a data breach that affects your personal data, we will notify you as required by applicable laws and regulations.

What third parties we receive data from

We may receive data from third-party service providers who assist us in operating our Website or conducting our business. We ensure that these third parties have adequate data protection measures in place.

What automated decision making and/or profiling we do with user data

We do not engage in automated decision making or profiling with user data.

Industry regulatory disclosure requirements

We comply with all applicable industry regulations and legal requirements regarding the collection, use, and protection of personal data.

Please note that this Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws and regulations. We encourage you to review this Privacy Policy each time you visit our Website to stay informed about our privacy practices.

By using our Website, you agree to the terms of this Privacy Policy.

Last updated: 16 July 2023